Refund and Return Policy

Refund and Return Policy

Thank you for shopping at Tabeer Academy. We strive to ensure your satisfaction with every purchase. Please read this policy carefully to understand our procedures regarding refunds and returns.

Online Test Preparation Courses:
Due to the digital nature of our online test preparation courses and the instant access provided upon purchase, we regret to inform you that we do not offer refunds under any circumstances. All sales of online courses are final.

Physical Products (Books, etc.):
In the event that you receive a wrong product, a damaged item, or a misprinted book, we are happy to offer a refund or accept returns within 14 days of delivery. Please follow these steps:

  1. Contact Us: Notify us of the issue within 3 days of receiving the product by emailing help.tabeer@gmail.com with your order number and details of the problem.
  2. Return Authorization: Wait for our response and instructions. We may request you to return the item(s) for inspection.
  3. Return Shipping: If a return is authorized, we will provide you with a return shipping address. Please ensure that the item(s) are securely packaged to prevent damage during transit.
  4. Refund Processing: Once we receive the returned item(s) and verify the issue, we will initiate the refund process. Refunds will be issued to the original payment method within 5-7 business days.

Non-Returnable Items:
Please note that certain items are non-returnable and non-refundable, including but not limited to digital downloads, gift cards, and services.

By making a purchase on Tabeer Academy’s website, you acknowledge that you have read and agreed to our refund and return policy.

This policy is subject to change without prior notice. Please check this page periodically for any updates.